Clearing your Cache Data
Cache data are temporary data stored to optimize app performance without re-downloading data. If a problem occurs during app usage, clearing the cache may
resolve it. If the app is experience problems, please try clearing the cache data and rebooting the app.
Click on the "more" button on the top-left corner of the home screen, the click on the "settings" menu. You can find a section that says "clear cache." It will display the amount of cache memory current stored. Click the "clear cache" button then reboot the app.